This policy on privacy (“Policy”) describes how Impanix, or any of its affiliates or subsidiaries (collectively referred to as “Impanix,” “We,” “Us,” or “Our”), processes the Personal Data gathered from You. Any capitalized terms not explicitly defined in this Policy shall have the same meaning as in the Terms of Service.
1.1. The term “Controller” refers to a natural or legal person, public authority, agency, or any other entity that alone or jointly with others determines the purposes and means of processing Personal Data.
1.2. “End-User” refers to any person or entity with whom the Subscriber interacts while using the Service(s).
1.3. “Personal Data” refers to any information related to an identified or identifiable natural person. An identifiable natural person can be identified directly or indirectly, particularly by reference to an identifier such as a name, identification number, location data, online identifier, or any other factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
1.4. “Process” means any operation or set of operations performed on Personal Data or sets of Personal Data, whether automated or not. This includes collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
1.5. The term “Service(s)” refers to the meaning ascribed to it in the Terms of Service.
1.6. “Subscriber” refers to the natural or legal person who subscribed to the Service(s) by agreeing to the Terms of Service.
1.7. “Terms of Service” refers to the binding contract between Us and You that governs the access and use of the Service(s) by You. It is available at https://impanix.com/terms-conditions/
1.8. “Website(s)” refers to the websites We operate.
1.9. “You” and “Your” refer to an identified or identifiable natural person whose Personal Data We Process as a Controller.
2. Personal data collected by us
2.1. Most of the data We collect is provided directly by You. We collect Your Personal Data in the following ways: a) when You subscribe to any of Our Service(s) by agreeing to the Terms of Service, We collect sign-up and account information including Your name and email address; b) when You submit web forms on Our Website(s) or use interactive features of the Website(s), including providing feedback or suggestions, making requests, participating in surveys, contests, webinars, events, podcasts, promotions, sweepstakes, requesting customer support, or otherwise communicating with Us; c) when You provide testimonials, forms, or information to Us in other contexts; or d) when You authorize Us to connect with a Third-Party Service(s), We will access and store Your Personal Data that the Third-Party Service(s) makes available to Us, which may include Your email address, location, or profile information.
2.2. We may also receive Your Personal Data indirectly in the following ways: a) from third-party sources like marketing lists, databases, and social media but only where We have checked that these third parties either have Your consent or are otherwise legally permitted or required to disclose Your Personal Data to Us; b) when You download and/or use the Service(s), We automatically collect information on the type of device You use and the operating system version, to perform Our agreement with You; e) when You use or view Our Website(s), information is collected via Your browser’s cookies as described in clause 9 herein; f) We may also collect or receive Your Personal Data from other sources such as Our business or channel partners through whom You create or access Your Account, publicly available sources, email add-ons, and/or through the combining of information We obtain from third parties along with the Personal Data You provide to Us.
The Website(s) contain social media features and widgets that are either hosted by a third-party or hosted directly on the Website(s), and Your interaction with these social media features and widgets is governed by the privacy statement of the companies that provide them. You should check Your privacy settings on these third-party services to understand and change the information sent to Us through these Service(s).
3. Purposes for which personal data will be processed
3.1. We use Your Personal Data for various purposes, including but not limited to: a) enabling Your access to the Website(s) and Service(s); b) processing and completing payment transactions; c) providing customer service and support; d) sending You communication about Your use of the Service(s), updates on Our Terms of Service or other policies; e) sending You communication about new features in the Service(s) or new service offerings; f) conducting research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to improve Our Service(s) and facilities, or to enhance Your relationship with Us or for Your benefit; g) organizing events or other marketing/promotional activities; h) investigating and preventing fraudulent transactions, unauthorized access to the Websites and Service(s), and other illegal activities; i) personalizing the Websites and Service(s); and for other purposes for which We obtain Your consent.
3.2. Legal basis for processing (UK and EEA Region)
3.2.1. If You are a data subject from the UK or European Economic Area, the legal basis for collecting and using Your Personal Data will depend on the specific context in which Impanix collects it and the Personal Data concerned.
3.2.2. We normally collect Personal Data from You only when it is necessary to perform a contract with You, when the processing is in Our legitimate interests and does not override Your data protection interests or fundamental rights and freedoms, or when We have Your consent. In some cases, We may also have a legal obligation to collect Personal Data from You. If We rely on Your consent to process Your Personal Data, You may withdraw Your consent at any time.
3.2.3. If You have questions or need further information about the legal basis on which We collect and use Your Personal Data, please contact Us using the contact details provided under Clause 15.
4. Sharing of personal data
4.1. By using Our Service(s), You acknowledge and agree that We may share Your Personal Data with Our group companies and third-party service providers for the purpose of offering You Our Service(s) or sending You information or updates about the Service(s), if You are a Subscriber.
4.2. If You are a Subscriber and We process Your order, We may also send Your Personal Data to credit reference agencies and use resulting information to prevent fraudulent purchases.
4.3. We share Personal Data with third-party service providers who host and maintain Our Website(s), applications, backup, storage, payment processing, analytics, and other service(s). These third-party service providers may have access to and Process Your Personal Data for the purpose of providing these service(s) to Us.
4.4. We may share Your Personal Data with third-party service providers who assist Us in marketing and promotions, in compliance with applicable laws.
4.5. We may be required to disclose Your Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or subpoenas, court orders, or legal process, or to establish or exercise Our legal rights or defend against legal claims.
4.6. We may also share Personal Data to assist in the investigation and prevention of illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Our Terms of Service, or as otherwise required by law.
5. International Transfer
5.1. While we primarily process Personal Data within the United States, we may transfer such data outside of the United States for the purposes described in Section 4. In doing so, we will ensure that the recipient of your Personal Data offers a level of protection that is adequate and comparable to the standards provided under applicable data protection laws.
6. Retention of personal data
6.1. We will keep the Personal Data collected as long as it is necessary for legitimate business purposes.
6.2. If there is no legitimate business need to retain Personal Data as mentioned in Section 6.1, We will either delete it or aggregate it. If it is not possible to do so, We will securely store Your Personal Data and isolate it from any further processing until it is possible to delete it.
7. Security of personal data
We implement suitable technical and organizational measures to safeguard the Personal Data that we gather and handle. These measures are intended to offer an adequate level of security commensurate with the risks involved in processing your Personal Data. If you have any concerns regarding the security of your Personal Data, please contact us without delay as stated in this Policy.
8. Your rights
You have certain rights regarding your Personal Data, as outlined below:
8.1. You may request access to, correction, updating, or deletion of your Personal Data by contacting us.
8.2. You may object to the Processing of your Personal Data, ask us to restrict Processing of your Personal Data, or request the portability of your Personal Data.
8.3. You have the right to opt-out of marketing communications from us at any time. You may do so by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. For other forms of marketing, such as postal or telemarketing, please contact us.
8.4. If we have collected and processed your Personal Data with your consent, you may withdraw your consent at any time. This will not affect the lawfulness of any processing we conducted prior to your withdrawal or any processing conducted on lawful grounds other than consent.
8.5. You have the right to file a complaint with a data protection authority regarding our collection and use of your Personal Data. Contact your local data protection authority for more information.
8.6. If you wish to exercise any of these rights, please contact us using the details provided in clause 12. We will respond to your requests within a reasonable timeframe in accordance with applicable data protection laws.
9.2. Essential Cookies: We use essential cookies that are necessary for the core functionality of the Website(s), such as security, network management, and accessibility. These cookies cannot be opted-out of, but You can disable them by changing Your browser settings, though this may impact the functionality of the Website(s).
9.3. Analytics, Customization, and Advertising Cookies: We use these cookies to improve Our Website(s) by collecting and reporting information on how You use it. These cookies do not directly identify You. The list of such cookies will be displayed in a banner on the Website(s) as required by applicable law.
10. Privacy of children
At our company, we understand the significance of children’s safety and privacy. Therefore, we do not intentionally request or collect any Personal Data from individuals under 18 years old. If a parent or guardian becomes aware that their child has provided us with Personal Data, they should contact us via the email address provided in clause 12.
11. Notice to end-user and other exclusions
11.1. Our Service(s) are designed for enterprise use, and in cases where an End-User accesses the Service(s) through a Subscriber, the enterprise serves as the Controller of the End-User’s Personal Data. Therefore, any data privacy questions or requests from the End-User should be directed to the Subscriber as their Controller. If the End-User is an individual who interacts with a Subscriber using Our Service(s), they should contact Our Subscriber for assistance with any requests or questions regarding their Personal Data. We are not responsible for the privacy or security practices of Subscribers, which may differ from this Policy. Subscribers are solely responsible for complying with all applicable laws, regulations, and obligations regarding the collection of Personal Data in connection with the use of Our Service(s) by End-Users.
11.3. This Policy does not apply to aggregated information that provides statistical data about groups of members and does not include identifying information such as name or contact details.
12. Contact Information
If you have any questions or feedback regarding our personal data protection policies and procedures, or if you wish to make a request, please contact us using the following methods:
Kind Attention: Privacy Team
Email Address: [email protected]
Address: 1603 Capitol Avenue, Suite | 413 A #477 Cheyenne, WY 82001
13. Changes to the policy
We regularly review and may update this Policy on our website at any time. Any amendments to this Policy will be effective immediately upon posting the updated version. We will only notify you of material changes to this Policy.