How WhatsApp Ensures The European Union’s GDPR Compliance?

gdpr whatsapp

WhatsApp is a widely popular messaging app used by millions of people worldwide. A huge amount of data is transferred into their database, but nobody knows how and why. Hence, the major question that arises in everybody’s mind is if it actually complies with the General Data Protection Regulation (GDPR) of the European Union. In this blog, we will discuss the GDPR that applies to WhatsApp, its compliance strategies, and tips for using WhatsApp or WhatsApp Business with privacy in mind.

What Is GDPR?

What Is GDPR?The General Data Protection Regulation (GDPR) is a European Union (EU) regulation that came into effect on May 25, 2018. It aims to protect the privacy and personal data of EU citizens by regulating the way businesses and organizations collect, process, store, and share such data. The GDPR applies to all companies that process the personal data of EU citizens, regardless of where the company is based.

Is WhatsApp GDPR Compliant?

WhatsApp, as a company that processes the personal data of EU citizens, is subject to GDPR compliance requirements. In general, WhatsApp has implemented measures to comply with GDPR, such as providing users with transparency and control over their data, implementing data protection and security measures, and appointing a Data Protection Officer (DPO). However, there have been some controversies and debates about WhatsApp’s compliance with GDPR, particularly about its data-sharing practices with its parent company Facebook. As with any company, it’s always important to carefully review WhatsApp’s privacy policies and terms of service to understand data usage.

What Are The Key Aspects Of WhatsApp’s GDPR Compliance

WhatsApp, as a company that processes the personal data of EU citizens, is subject to GDPR compliance requirements. WhatsApp has updated its privacy policy and terms of service to align with the GDPR’s requirements.

Some key aspects and strategies of WhatsApp’s GDPR compliance include:

1. Transparency

1. TransparencyWhatsApp provides users with clear and easy-to-understand information about its data processing activities and privacy practices. For example, WhatsApp’s privacy policy outlines what personal data it collects (such as phone numbers, profile information, and usage data), how it uses that data (such as to provide and improve its services), and with whom it shares that data (such as with Facebook to help improve ad targeting).

2. Consent

WhatsApp obtains users’ valid consent before processing their data. For example, when users first sign up for WhatsApp, they are presented with WhatsApp’s terms of service and privacy policy and must agree to them before they can start using the service. Additionally, WhatsApp obtains separate consent for specific purposes, such as marketing or targeted advertising. For example, users can opt out of receiving marketing messages from WhatsApp by adjusting their account settings.

3. Data Rights

WhatsApp provides users with the right to access, correct, and delete their data, as well as the right to object to or restrict certain types of processing. For example, users can access their account information and settings within the app to manage their data and control how it’s used. They can also request a copy of their personal data from WhatsApp or request that their data be deleted.

4. Data Security

WhatsApp implements appropriate technical and organizational measures to protect users’ personal data against unauthorized access, theft, or loss. For example, WhatsApp uses end-to-end encryption to protect users’ messages and files from being intercepted or accessed by third parties. It also regularly conducts security audits and provides security updates to protect against potential vulnerabilities.

5. Data Transfer

5. Data TransferWhatsApp ensures that any transfer of personal data outside of the EU meets the GDPR’s requirements for the adequacy or other appropriate safeguards. For example, WhatsApp relies on standard contractual clauses approved by the European Commission to ensure that any transfers of personal data outside the EU are adequately protected. Additionally, WhatsApp has implemented technical measures to ensure that user data is stored and processed within the EU where possible.

What Will Happen If WhatsApp Is Not GDPR Compliant?

If WhatsApp is found to be non-compliant with GDPR, it could face significant financial penalties and reputational damage. Under the GDPR, organizations can be fined up to 4% of their global annual revenue or €20 million (whichever is greater) for serious violations.

The GDPR also provides individuals with the right to take legal action against organizations that violate their data protection rights, which could result in additional legal and financial consequences for WhatsApp.

In addition to the financial and legal risks, non-compliance with GDPR can also harm an organization’s reputation and erode user trust. Customers are increasingly aware of their data protection rights and are likely to be less willing to use services that do not prioritize data protection and privacy.

Therefore, WhatsApp needs to take GDPR compliance seriously and ensure that it implements appropriate technical and organizational measures to protect users’ personal data and comply with GDPR.

Tips For Organizations To Use WhatsApp With Privacy

Tips For Organizations To Use WhatsApp With PrivacyHere are some tips for using WhatsApp or WhatsApp Business with privacy:

  • Review the privacy policy and terms of service: Read WhatsApp’s privacy policy and terms of service carefully. If you have concerns about your data, consider using an alternative messaging app that better aligns with your privacy preferences.
  • Adjust privacy settings: WhatsApp provides several privacy settings. These can allow you to control who can see your profile information, status updates, and last-seen status. You can also choose to enable two-step verification for added security.
  • Use end-to-end encryption: Take advantage of WhatsApp’s end-to-end encryption feature. It encrypts your messages and calls so that only you and the recipient can see them.
  • Limit data sharing: WhatsApp collects certain data from users, such as phone numbers and device information. To limit data sharing, consider using a separate phone number or email address for your WhatsApp account. Also, avoid linking your WhatsApp account to other social media accounts.
  • Use a strong password: If you are using WhatsApp Business, use a strong, unique password. This is to protect your account from unauthorized access.
  • Be cautious with links and attachments: Be careful when clicking on links or downloading attachments from unknown sources. They may contain malware or viruses that could compromise your privacy.
  • Keep the app updated: Keep your WhatsApp app updated to ensure that you have the latest security patches and bug fixes.


In conclusion, GDPR compliance is critical for protecting users’ data and privacy. While WhatsApp has implemented several measures to comply with GDPR, users should also take steps to protect their privacy, such as adjusting privacy settings, limiting data sharing, and using strong passwords. If you have concerns about your privacy or data protection rights, seek help from a qualified legal or privacy professional.

If you are looking to implement any of the Infosec compliance frameworks such as SOC 2 compliance, HIPAA, ISO 27001, and GDPR compliance, Impanix can help. Book a Free consultation call with our experts or email us at  [email protected] for inquiries.