SOC 2 System Description Example

SOC 2 System Description

In today’s digital landscape, organizations are increasingly focusing on data security, privacy, and availability. One essential tool for demonstrating their commitment to these areas is obtaining a SOC 2 (System and Organization Controls 2) report. A SOC 2 report provides an independent assessment of an organization’s controls related to security, availability, processing integrity, confidentiality, and privacy. This article aims to provide an example of a SOC 2 system description and highlight its key components and benefits.

What is SOC 2?

SOC 2 is a framework by the American Institute of CPAs (AICPA) that sets standards for evaluating and reporting on an organization’s controls over its systems and data. It focuses on five trust service criteria: security, availability, processing integrity, confidentiality, and privacy. By undergoing a SOC 2 audit, organizations can demonstrate their commitment to protecting the security, privacy, and availability of their systems and data.

Importance of a System Description

A system description is an integral part of a SOC 2 report. It provides an overview of the organization’s system, including its architecture, infrastructure, control environment, risk assessment processes, and control activities. The system description helps auditors understand the organization’s control environment and evaluate whether the controls are effective and operating efficiently.

Components of a SOC 2 System Description

A well-written SOC 2 system description should include the following components:

  • General information: This section provides an overview of the organization, including its name, legal structure, and industry.
  • System overview: It describes the organization’s system architecture, technology platforms, and the nature of services provided to clients.
  • Control environment: This section outlines the organization’s governance structure, management’s commitment to controls, and the processes for managing risks and monitoring control effectiveness.
  • Risk assessment: It covers the organization’s processes for identifying, assessing, and managing risks related to the system and the data it handles.
  • Control activities: This section details the specific controls implemented by the organization to mitigate identified risks. It includes both general and application-level controls.
  • Information and communication: It describes how the organization communicates internally and externally regarding the system, including policies, procedures, and incident response processes.
  • Monitoring activities: This section explains how the organization monitors and evaluates the effectiveness of its controls, as well as the processes for detecting and responding to control deficiencies or incidents.

Example of a SOC 2 System Description

These are some of the examples of a SOC 2 System description:

Company Background and Services Offered

XYZ Corporation is a leading cloud service provider that offers secure storage and data management solutions to businesses across various industries. Our cloud infrastructure will meet the highest security and privacy standards, ensuring the confidentiality, integrity, and availability of our clients’ data.

System Architecture and Infrastructure

Our system is built on a robust cloud infrastructure, utilizing state-of-the-art technologies and industry-leading security measures. We have a multi-layered security architecture that includes firewalls, intrusion detection systems, and encryption mechanisms to safeguard data at rest and in transit.

Control Objectives and Activities

Our control objectives are aligned with the SOC 2 trust service criteria. We have implemented comprehensive controls to ensure the security, availability, processing integrity, confidentiality, and privacy of our clients’ data. These controls include:

  1. Security Controls:
    • Access controls: We employ role-based access control (RBAC) and two-factor authentication to restrict unauthorized access to our systems.
    • Network security: We have implemented robust firewalls and intrusion detection systems to monitor and protect our network from external threats.
    • Data encryption: All sensitive data is encrypted both at rest and in transit using industry-standard encryption algorithms.
  2. Confidentiality Controls:
    • Data classification: We classify data based on its sensitivity and ensure that access is restricted to authorized personnel only.
    • Confidentiality agreements: Our employees undergo comprehensive training on data privacy and sign confidentiality agreements to protect client information.
  3. Privacy Controls:
    • Data anonymization: Personally identifiable information (PII) is anonymized to protect individual privacy.
    • Consent management: We have implemented mechanisms to obtain and manage user consent by applicable privacy regulations.
  4. Availability Controls:
    • Redundant infrastructure: Our system is designed with redundancy at multiple levels to ensure high availability and minimize downtime.
    • Disaster recovery: We have robust backup and disaster recovery processes in place to ensure business continuity in the event of a system failure.

Benefits of a Well-Written SOC 2 System Description

A well-written SOC 2 system description offers several benefits:

  • Enhanced transparency: It provides clients and stakeholders with a clear understanding of the organization’s control environment and commitment to data security and privacy.
  • Competitive advantage: Having a comprehensive and well-documented system description can give organizations a competitive edge by instilling trust and confidence in their services.
  • Regulatory compliance: A SOC 2 system description helps organizations demonstrate compliance with relevant regulatory requirements and industry best practices.

How to Create an Effective SOC 2 System Description?

  • Define the scope and boundaries: Clearly define the system’s boundaries and identify the scope of the description to ensure accurate representation.
  • Identify relevant controls and activities: Identify and document the controls and activities that are relevant to the trust service criteria.
  • Document control objectives and procedures: Clearly articulate the objectives of each control and describe the procedures implemented to achieve those objectives.
  • Include supporting evidence and documentation: Provide supporting evidence, such as policies, procedures, and system diagrams, to substantiate the effectiveness of the controls.
  • Review and update regularly: Regularly review and update the system description to reflect any changes in the system or control environment.


In conclusion, a well-written SOC 2 system description is vital for organizations seeking to demonstrate their commitment to data security, privacy, and availability. It provides a comprehensive overview of the organization’s system, control environment, and implemented controls. By following the guidelines outlined in this article, organizations can create an effective system description that instills trust and confidence in their services.

If you are looking to implement any of the Infosec compliance frameworks such as SOC 2 complianceHIPAAISO 27001, and GDPR compliance, Impanix can help. Book a Free consultation call with our experts or email us at  [email protected] for inquiries.